Seller Central

Royal Mail: updated delivery restrictions & packaging requirements for bladed items

Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...

Simple Delivery

As per today's User Agreement update: "Simple Delivery We may add certain delivery options to your listings in order to help improve both seller and buyer experience for selecting a delivery label. For listings that are eligible, you may see a simpli...

Have 80% off sellers fees been discontinued?

I have not had any discounts on sellers fees since February, yet friends and family are still receiving them. Is anyone having the same experience?

Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers

Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...

Does relisting an item qualify for 70% variable selling fees?

I have several 'buy it now' items set to expire shortly, but the offer to list items with 70% off variable selling fees this weekend. Can anyone advise if I can end the current listings, and then simply relist them in order to qualify for the offer -...

Buyer Fraud – Sellers Beware – Ebay Won’t Help

I have been the victim of a buyer fraud and Ebay say it is not covered by Seller protection In February 2024 I sold a £4000 Computer part I decided not to use to a buyer who had joined ebay one month before – zero feedback. I discounted the part from...

What happens when I person refuses to accept an item with Royal Mail.

What happens when I person refuses to accept an signed for item with Royal Mail. Message on tracking is return to sender.

HMRC DONT BELIEVE WHAT THE MEDIA AND SOME PEOPLE ARE SAYING

some media outlets and miss informed people are spreading the word that the Tax man is after you ,no they are not, scare mongering is doing the job it self ,its nothing to worry about , the tax people only know what you tell them and as long as you a...

Resolved! So many scammers

OK so lately the amount of scammers have just been crazy. Im taking photos every step of the way before posting them. 1st scam attempt was a cracker !! So I sell a £1045 phone. Buyer had good feedback. I pack it up and get it ready to post next day. ...

BEWARE OF HUGE INCREASE BY ROYAL MAIL

I have just discovered that out of the blue Royal Mail have reduced compensation for 'Signed For' from £50 to £20 (the same cover you get for a non signed for item.Using a parcel under 2kg as an example with a value of £30 this would normally have co...

Left negative for item lost by Evri

Hi all Sold an item, sent it with full tracking and some time later, the buyer opened a not received case. I provided the tracking details and advised I would ask Evri what the issue was and try and come back as soon as possible. Buyer escalated the ...

Returns

Dishonest buyers can get a return if they claim not as described even when eBay have closed a case previously for late delivery from same person ebay cs helped the buyer get his return and that's for private sellers also.so there's a loop hole for a...

Downfall in Sales - February 2024

Has anything changed recently as we noticed Sales have Dropped once again since Last week.We have gone down from steady sales of 10-12 to 0 from last week. Any suggestions would be much appreciated.

Resolved! Buyer has defrauded me by returning a wrong item

Hi there, I sold a high value item to a buyer and they made a false claim that the item was damaged and returned the wrong item. Ebay are currently telling me they are investigating. what can I do about this?? Ive already reported the buyer and made ...