Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Negative Feedback Review/Removal
Hi, I have recently received some negative feedback. I believe that the language used in the feedback goes against Ebay's Threats and Offensive language Policy as it is clearly defamatory. The buyer also used profane language when he messaged me priv...
Buyer asked for a refund for item not as described, I closed it, and now I'm facing PayPal dispute
Buyer bought a standalone VR headset. This means it can be used without a computer. It can connect to the computer and display the images from the computer through the VR headset by either plugging in a USB cable or stream the video wirelessly. The b...
Can i sell an old shotgun converted into a lamp base
Can I sell an old shotgun that's been converted into a lamp base
Resolved! HMRC tax on £1000 sales
Does the £1000 p.a. sales figure include postage? I sell low value items & the postage is usually higher than the value of the item. On £1000 sales i'd be lucky to make £200 profit. Seems the end of Ebay for sellers like me.
Resolved! 1st class signed for lost by Royal Mail / Trackable or not?
Hi,I posted a parcel almost 3 weeks ago with 1st class signed for.After a week the buyer contacted me saying it didn't arrive. With the tracking code provided by RM I can only see "We've got it", but they don't say much more than that.I called RM and...
Resolved! Appealing a 'Closed without seller resolution'
TL;DR - why are 'Cases closed without seller resolution' not appearing on my seller dashboard so i can appeal them? A buyer claimed to have not received some items. (postage was combined for numerous items). The parcel was tracked. I have a photo of ...
For parts or not working - not as described
Sorry, another question! I've listed some machinery and vehicle major units, engines and the like. They've been stored unused for some years; some I knew the condition of before storage, some are a bit of an unknown, any of them might have deteriorat...
Postage policies not working.
My postage policies have stopped working around 9th may, when a country is selected an inorrect rate is displayed. This has adversely affected my sales as the costs being displayed are higher and not even in the postage policy. Very difficult to repo...
QR codes not being received - Click and Collect - What is the solution ?
I wonder whether some of you top sellers and buyers can throw some light and suggestions as to why buyers seem to be regularly not receiving QR codes needed for collection and any suggestions how ebay could reduce this happening - it seems quite a fe...
Item faulty outside of 30 day period
A buyer has messaged me asking how to resolve a situation where a sale of a new electrical product has apparently gone faulty 2 months+ past the delivery date. Of course I know the 30 day faulty goods return rule, and that I'm not obliged, nor can I ...
Algorithm Shenanigans Perhaps?
OK, I find this a bit odd but gonna mention it anyway. So, as private sellers, the wife and I have one account to sell the many kids toys that we purchased for them over the years and one to sell unwanted household goods and just about everything els...
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...
Resolved! Evri lost parcel and buyer still waiting..
Delivery estimated 12th Oct. Raised Enquiry 19th Oct. Gave 'Chat' description of item and valuation but can't get any further with them. Enquiry died 25th Oct. Now 4th Nov. 'Chat' told me to claim but there's nowhere to find a claims form and 'Chat' ...
Royal Mail to ban shipping of ALL bladed items from 22nd April 2024
Not sure if this has already been covered (I couldn't find anything about it using the Search function) so... From the Royal Mail website... IMPORTANT NOTICE: From 22 April 2024 we will be prohibiting ‘Knives or Blades’ defined by s141A Criminal Just...
Downfall in Sales - February 2024
Has anything changed recently as we noticed Sales have Dropped once again since Last week.We have gone down from steady sales of 10-12 to 0 from last week. Any suggestions would be much appreciated.
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