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Royal Mail alternative for small letter/large letters?

Hello, everyone,I use a Royal Mail business account , been with them for a few years - the money I've paid and trouble I've had with them is getting ridiculous - risng charges , low scan rates or even non existant, no response to claims, damaged good...

Possible outcomes regarding return / chargeback

Regarding one of the phones I sold, the buyer opened a return request on eBay with a reason 'Just didn't like it'. He stated that the phones colour looked different in the picture to that in reality. So in essence, he could have opened a not as descr...

Listing pictures dull and lacklustre

I've noticed for the last several weeks that whenever I add pictures to my listings, the colour of the items in the pictures are dull and murky.When I'm listing, I upload the pictures and initially they seem ok. but as soon as I've clicked the DONE b...

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Warning - Buy it Now listings not running for a full month

Just listed a Buy it Now and it is showing ending on 3rd March. I had around 100 listings auto-renew today half are finishing on the 3rd March whilst the remainder are finishing on the 4th March. These were sequential listings in order that buyers ca...

User avatar by Guide
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  • 65 replies
  • 2 kudos

Resolved! Help with possible scam

Hi everyone. I recently sold a handheld gaming console and now i was asked for a refund even though i stated i don't accept returns. The buyer is stating that the item is defective and will not power on, but that is not true as it was tested before s...

User avatar by Contributor
  • 1477 Views
  • 45 replies
  • 0 kudos

Resolved! Selling fees are too high on ebay, time to call it a day and just bin it all

I have been a loyal and faithful member of ebay for 20+ years now, till quite recently it has been good, but of late not so good, sadly. The fees are just too much for me and also for other sellers too.So what to do, I think that the options for me a...

Postage Templates

With next week's Royal Mail prices rises I need to update my postage costs. For overseas items I have used a single price to cover anywhere not UK in the past, which I have set to the dearest worldwide location and then reduced if the buyer is in a c...

Think been conned

Hi all this is my 1st time here as I feel am getting no support or help from eBay I sold a phone and he just got it now he's saying it not how I list it but this is not true what scares me is he saying lot of things up with it that was not and 1st he...

User avatar by Contributor
  • 227 Views
  • 8 replies
  • 0 kudos

Defect Rate Calculation

My girlfriends account is under restriction due to defect rate above 2% after she cancelled 5 orders last year when items had been damaged due to flooding. Fully understand why thats happened (even though its extremely harsh). Since then the defect r...

eCP

Hi everyone, I had an unusual experince today with a new buyer who says that he has not received his parcel because i forgot to put his eCP number on it. I offered to refund after contacting eBay and checking my past labels.I checked this client and ...

Scammed

Looking for help...I posted a item on eBay and the click and collect place wouldn't accept it during to address error and item then marked as returned to seller(Royal Mail)I then made refund as requested and then the buyer went to Royal Mail delivery...

Royal Mail issues?

Anyone else having problems with purchasing Lables seems there is a Royal mail experiancing issues at the moment, Nothing on the website Anyone know whats going on?

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