Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
'Item not received' claim for delivered item :)
I've received the most nonsense claim today for item not received: "Although the item was delivered to my address, the delivery person left if downstairs by the lift and did not ring the bell. By the time I checked my emails for delivery status and w...
Collection only with paypal payment not showing as being paid
I am selling an item Collection only. The paypal payment is not showing as being paid should I wait for comfirmation of payment before giving my address to buyer ?
Cash on collection - what if buyer pays via eBay (and/or requests courier) before collecting?
Hi, I'm preparing to list a couple of vinyl record job lots for collection only. I haven't done a 'collection in person' listing before, and feel rather nervous about how things could go (assuming a sale, of course). It seems a bit 'Wild West', with ...
Resolved! Sold first item and buyer want return it to me (reason: wrong item)
Hello, ITEM IS CORRECT HE ORDERED. I`ve tried to sell some home appliances modules (quite expensive and niche things), suddenly i did first sold.Before sending i communicated with buyer, he told that he bought module for another model washing machine...
NON paying bidders
The feedback system is no longer fit for purpose, Ebay may as well scrap it. Cannot leave negative feedback for poor buyers, what is the point. I would not sell to any repeat offenders if I knew who they were. As usual ebay looks after buyers, but se...
Fraudulent returns
So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...
Why I'm quitting ebay for good
A couple of months ago, I sold a hifi item on here for over £100. I had been warned beforehand about scammers buying electronic goods, and "harvesting" the internal components to repair their own faulty items. Luckily, I took the warnings seriously. ...
Buyers on 0 feedback making fake bids
Buyers on 0 feedback bidding on items and then not paying. Some have only registered in the last few days.Looks like fake buyers trying to trash sellers accounts. Do Ebay make new buyers register a bank card and contact details?How can I block buyers...
Claiming for EVRI Misdelivered parcel
Hi everyone, I'm after some help please.I sent an Ebay parcel via Evri tracked - which was purchased via ebay.The parcel shows as delivered. However, not to the customers address. She contacted me and advised she'd not received it and could I try and...
Seller protection is a joke
I recently sold two sleeves of coffee . The buyer received them and left me possitive feedback.A day or so later they sent me a message saying i had sent the wrong item and included a photo of a sleeve of coffee. I immediately knew i had not as the c...
Seller returning delicate item (not defective) should I accept?
I recently sold an apple display monitor worth over £1400. The buyer intially messaged me saying it was a gift for a friend and "he happen to have a windows system and after connecting this display he keeps on getting flicker screen and he’s not able...
Likely scammer wants to change address.. I just want to cancel the order.
There's a buyer who has purchased an item from me, they won the auction. Looking in their feedback i saw this note: 'Clearly a scammer. changed address last minute, claimed it didn't arrive right at the deadline for the claim. Just look through the f...
EBAY IS A SCAM - DO NOT SELL FROM HERE
Do not sell your items here.I am having to post this on my partners account as conveniently eBay has indefinitely suspended my account. Please if you was like me an honest customer that had a hobby/ passion for selling luxurious items as a little sid...
Unsure if this is a scam buyer.
Hello esteemed eBay members. I listed a motorbike yesterday and have received a message asking: 'Hello there Hopefully you're doing well fellow eBayer! I'm dropping a line to find out more about the current status of your listed item. I'm really inte...
Am I about to get scammed?
I just sold an expensive limited edition item to someone with no feedback, based in China which I'll be shipping through the Global Shipping Programme from the UK. Maybe I'm being overly cautious but the fact the seller hasn't got any feedback and is...
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