Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Resolved! How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Is Upgrading to a Business Account Really Worth It?
Is Upgrading to a Business Account Really Worth It?I'm planning to start selling on eBay and am considering subscribing to a store plan. However, I want to make sure I fully understand the differences before making a decision.From what I understand:P...
Item Not Received
Hi.I am wondering if any other business sellers are seeing an increase in "Item not received" cases.Especially in the last 2 weeks.I have gone from having very few to 4 or 5 a day!Is the because of the new Royal Mail 2nd class delivery system only de...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
More eBay emails on the way?
Looking at the September Seller News I see this: "Getting orders out on time is a crucial part of delivering a great buyer experience and protecting your seller ratings. With our shipping reminders, we’re helping you keep your orders on track.A day a...
No Sales in April/May 2025 - Ebay Bank Holiday weekend What happened?
We have over 200 ebay listings with Zero Sales all Bank Holiday Weekend. Ebay was once our best selling platform but since start of 2025 we are going downward with sales. Our sales were exceptional last year but even though we are advertising both pa...
Offers nonsense
Is it just me. Why am i receiving offers on something that i just looked at.... not even in my watch list. Then when i go to decline it, the box to decline is missing. The only options are to buy it or counter offer. its really getting on my nerves a...
VAT on global shipping
We need more feedback from E bay on this as due to E bay deducting the VAT from the payment made to us we have had to stop using the Global shipping service. as a result of this we are now not able to ship to B to C buyers in the EU. As E bay are the...
Double VAT EU
HelloI sell quite a bit to Germany.Up to now this has been problem free, dispatched using FedEx booked through Transglobal.Most of my sales contain several different items and in the majority of cases exceed the dimensions for GSP, so this is not an ...
Resolved! Listing Views All Set To 0 Views Today
I was checking my active listings today on my smartphone and noticed that they were all showing 0 views even those yesterday that had been showing 11 views etc. The number of watchers does not seem to have been impacted on the lisitngs. Does anyone k...
Royal Mail delays
Royal Mail just ruin my reputation and seller performance. How cab I be responsible for RM delays and misdedeliveries?!As a seller I already lost my profit as I have to refund buyers. I am a low value items seller and can not send everything tracked ...
Shipping to US royal mail DDP
US sales represent around 15% of my cross platform business. So I've started an experimental ship to US before peek trial.I'm a royal mail account customer and on Thursday they introduced their Delivery Duty Paid (DDP) service. Its billed as invoicin...
Incorrect search results FAO Marco
marco@ebay In a weekly chat moons ago, I raised the issue of incorrect search results showing, sent examples, still happening, not been active on the platform recently so just highlighting its still happening Another one for you M&S item, MPN and ter...
Link to eBay Concierge has disappeared
I have been a Top Rated Business Seller for many years and have spoken many times to eBay Concierge who have generally been most helpful. However today I have had several issues with the eBay site, but when I tried to contact Concierge in the usual w...
delivery delays with royal mail - evri - yodel
i noticed some others said as well they have issues with deliveries taking longer . i mainly use royal mail with some yodel and evri and i have had delays with all . it feels unfair as my late delivery shot up to 2.54 % just by what has gone wrong in...
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