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FEEDBACK

Hello everyone,I got a neutral feedback a couple of days ago. This is it ...."Haven't used them yet"I asked the buyer and ebay to considder removing it as it did not appear to be a fault of mine that the buyer has not used the item yet. I have not su...

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Resolved! Feedback removal

Does anyone actually get a reponse from Ebay after you contact them to request a feedback removal. Or do you have to chase them up to actually do something. I have reported a few neutral feedbacks and heard nothing ?

Resolved! Negative feedback Policy leaves sellers without adequate protection

I've sold on eBay for 21 years and for the most part very much enjoy the experience with helping customers and their positive experiences of my products. However, recently I've received negative feedback without any prior communication for an item wh...

Feedback negative

I think after another comment about our recent negative feedback, I thought I'd share it. I don't expect anything done but I suppose I wanted to share how at times it's a bummer. So, we had these Levi's polo shirts in stock for around £20. An offer w...

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Feedback is out of date

Depending on where you access Feedback it is either the latest comments or months out of date. When you are trying to live down a mistake and are working hard to earn good feedback it is annoying to see the new good comments that are coming in not sh...

Extortion?

A buyer has sent a message claiming an item was not as described and that the description is misleading followed by a demand for a 50% refund for his troubles or to send a different item instead. This despite sending me pics demonstrating that what h...

Unfair feedback

I have one negative and 2 neutral feedbacks. The negative was left by the buyer BEFORE the item was delivered but Ebay would not remove it. The latest neutral said that the dust jacket of a book was ripped . The item condition description clearly sta...

Changes to Feedback in the Selling Experience

Introducing two new changes to feedback Over the past few months, we’ve been working to improve the feedback experience. We are making these changes in order to give potential buyers better insight into your products. We’ve started to introduce image...

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Resolved! Feedback Removal Request - Help Required Re: Tech Issue - Unable To Submit Due To Online Form Error

Dear Community Team, We would like to kindly ask for your assistance for the submission of our Feedback Removal Request. We attach a screenshot of the error. We hope this can also help other members experiencing similar issues. After following the of...

Misuse of image left in feedback

Hello all, We have had negative feedback left on our account after someone messaged us (although for whatever reason we did not actually receive the original message he sent, despite his screenshot?) because of an INR. Because we didn't receive the m...

neutral feedback

I was left neutral feedback by a buyer due to late delivery by Royal Mail, who stated this in their comments. I thought this was removable since it was outside my control, but apparently not. Today I have received another neutral with the comment "ni...

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