eBay Help
Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Buyers Protection Fee

I wish eBay would offer a button. Which the buyer could opt-in/out of this protection fee, before purchasing an item. I'm losing sales because some buyers don't agree with the protection fee, that eBay is making them accept. I get it, we all want to ...

The most outrageous buyer request

Today I received a message that was a potential buyer wanting a try before buy. I got a sob story that she's had a tumour behind her ear and had only started wearing earrings again. Massive red flag because she was really interested in a pair of earr...

Buy sealed Galaxy S25 Ultra for 900...

Hello, everyone. I have been buying and selling on eBay for 20 years. My first question is: I want to buy a new Samsung S25 Ultra 512 Gb. They are priced at £910, but on pre-order, you can't buy them cheaper than £1400. How is this possible, and is i...

User avatar by • Contributor
  • 642 Views
  • 15 replies
  • 0 kudos

Stopping sellers using Evri

I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...

Watch List - March 2025 failures!

What's going on with the Watch List functions... yet again. 1. The top banner has been removed on item pages, so now you have this stupid 'heart' symbol, that fails to tell you on which list the item is saved to; a complete retrograde step in user fu...

User avatar by • Conversationalist
  • 278 Views
  • 10 replies
  • 1 kudos

item not recieved

item marked as delivered , it hasn't been , went to report it , the poxy ai keeps sending me round and round and round it wont let me report anything this site is getting worse

ebay gave seller wrong delivery address and refuse refund

I ordered two items, which when i checked ebay had given the wrong delivery address, which was obviously fake and in the USA, i live in UK, after making refund claim i was refused because they say sellers tracking info shows items have been delivered...

Resolved! Return not delivered and not being collected

Back in February I purchased what should have been a new monitor. What turn up was a renewed monitor with a stand that wasn't new and didn't fit. I tried to resolve with the seller over a couple of weeks with no resolution. So I requested a return. H...

Return an item by hand, without a courier

How do you return an item by hand? I collected an item from a seller and I want to return it without a courier. The return process is forcing me to choose a courier (at a cost) with no option to do it myself.

User avatar by • Contributor
  • 270 Views
  • 10 replies
  • 0 kudos

Opened Item Not Arrived Case but ...

A shock experience of buying from eBay recently. The seller is a business seller who seemingly converted from Private Seller to Business Seller recently. The item was a book which was very expensive, but needed it for my studies. But after 10 days of...

Got buying related questions? Start here:

Featured Posts

Most Helpful Authors
View All
Top