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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Item and Seller lost from Watch List

Don't know if this is quite the best way to ask this question - but here goes. I had a machine tool in my watch list with the plan of making an offer for it. The listing ended and the item went from my list. I cannot remember who the seller was and t...

Buyer sent wrong goods but the return label only covered 0.2kg.

So I purchased 2x server rack rails from the seller and subsequently collected the goods in person. When I checked the contents, they had given me 2 left rails instead of a right and a left. I phoned them to explain and they said they'd ring me back ...

Receiving Seller Offers on items Viewed but NOT in my Watch List!

Hello All, Do you enjoy the casual browse ( Luxury Items - Bentley, Leica etc) whilst then seeking out items to purchase - I do. But I'm being 'put off' by receiving Seller Offers simply because I viewed the item - I currently have SEVEN of them in m...

User avatar by • Member
  • 439 Views
  • 8 replies
  • 2 kudos

Seller canceled purchace & relisted for higher amount. Thoughts on it

Hello fellow eBayers! I am relatively new in eBay & would like other people's thoughts & experience about the following matter. Purchase & cancellation5 days ago I won two auctions for some items for 84£ +28£ (Saturday ~00.00 morning). It was an inte...

User avatar by • Contributor
  • 160 Views
  • 6 replies
  • 0 kudos

Not able to order to Norway

Hi,I try to buy an item to Norway. The checkout procedure stop with the following message: "Unfortunately, this seller won't ship this item to Norway". I have contacted the seller and they say that they have the global shipping enabled. Any clues to ...

User avatar by • Visitor
  • 135 Views
  • 5 replies
  • 0 kudos

Resolved! Changing a report

I bought an item and it was delivered 3 weeks late. I opened a reportt regarding it's lateness but when it has arrived it is not as advertised can I continue with the first report with a new issue (i.e. get eBay involved) or will I be able to open a ...

Warranties on new products bought on E Bay

Since I had a bad experience * with a seller not interested in my problem because it was over 3 months past the purchase date (and it was too late to put bad feedback on, I assume) I have never bought stuff off E Bay where I feel a decent warranty is...

Partial refund

Won a glass item but wasn't secured in the box and arrived broken. I notified the seller, she apologized, said no need to return I'll issue a refund. Checked today and the £4 postage hasn't been returned only the item cost price. Is this correct?

Click and Collect

Why, when I make an Offer ebay wants my card details and if I give these details I've lost the Click & Collect Option. Ebay call it "Authorised payment". It is not authorised by me! I forgot once, once!, to unclick the box for "Keep your card details...

User avatar by • Contributor
  • 148 Views
  • 13 replies
  • 0 kudos

Bad seller

Seller falsley advertised an item, it turned up late and wasn't as described, they cancelled my return request, ebay refuses to step in because i chose the wrong option and the seller is ignoring me whilst clearly getting away with it. put them on yo...

I believe I bought an item that was not geuine

I purchased a bottle of perfume in good faith. It said it was sealed.I have not opened it until yesterday as my other bottle ( 100% real as purchased instore) was not finished.I opened the packet and found the perfume is the wrong colour , it smells ...

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