Hello eBay users,
We want to let you know that we’ve updated the eBay.co.uk User Agreement and the eBay Money Back Guarantee.
These changes are effective immediately for new members and from the 19th July 2020 for current members.
As with previous updates, we’ve made changes to keep the User Agreement and the eBay Money Back Guarantee up to date with the products and services we provide, as well as reflect changes required by new legislation. Most of these changes relate to new obligations on online platforms like eBay when providing services to business users located in the EU.
As part of our commitment to ensure selling and buying on eBay is a fair process, we’ve given you some more information on how our site works for you. This includes information about how our search and browse pages work, where your listings may appear externally and any additional goods or services that may be provided to you through the site. We’ve also made some minor changes to the wording of the User Agreement to try and make it as clear and accessible as possible for you, as well as clarified which user agreement applies when you buy or sell in other countries. Finally, we have added some detail around how eBay’s new managed payments service will interact with your eBay experience.
The eBay Money Back Guarantee has also been updated to lower the value at which signature confirmation is required to prove the delivery or return of an item. The list of sites where the eBay Money Back Guarantee or similar policies may apply has also been updated.
We’re also updating our User Privacy Notice to reflect changes that will make it easier for you to understand the personal data we collect and to give you greater control over your personal data. This is part of our ongoing commitment to be transparent about how we use your data and keep it safe. The new updates will take effect on 20 June 2020 and no further action is required by you.
What’s in it for you:
- Updated information about managed payment services for sellers.
- Additional information about the personal data we collect, the purposes for which we use that data, and how we share and process personal data within the eBay Inc. corporate family and with other businesses and service providers.
It’s important to us that we keep your data safe and increase transparency about how we use it. You can learn more about eBay’s Privacy Principles and User Privacy Notice at our Privacy Center.
You don’t need to take any further action to accept the new User Agreement. If you choose not to accept the new terms, visit this help page for further information.
Thank you for being a part of eBay,
The eBay Team
