Hi business sellers,
Looking ahead for 2020, we have updates on new features and tools, as well as changes to keep eBay in line with your buyers’ expectations. This includes an introduction to eBay managed payments and changes to seller response times and vehicle fees.
Have a look at all the changes
eBay to start managing payments
In 2020, eBay will start managing payments on the marketplace in the UK, allowing you to sell and get paid in one place, with payments going directly into your bank account.
Growth tools
We've been busy enhancing and integrating the tools that will help you grow your business. We've improved our Send Offer to Buyers tool and have added new features to the Terapeak research tool to better provide you with insight into your business data.
Offer to Buyers tool improvements
New Terapeak features in Seller Hub
Improved Seller experience
We're introducing new features to allow you to delegate access rights to your eBay account to other members, edit the background of your product images and get help with finding the missing item specifics on your listings.
Tools to identify missing item specifics
Trust and seller protection
From May 2020, the time that the seller has to respond when a buyer opens a return request or an eBay Money Back Guarantee (eMBG) claim will change from eight calendar days to three business days.
Change to response times for sellers
Motor fees update
We're changing our fees for listing vehicles for sale from 1 April 2020. This change will take effect for all vehicles listed, relisted or renewed from 1 April onwards.
Tax change
From April, the Norwegian Tax Administration will change the country’s Value Added Tax (VAT) rules affecting all eBay sellers who sell and ship to buyers in Norway.
Other updates
Find out the latest category and classification updates on eBay.
Category and classification changes
Changes on our international sites
Do you sell on our other eBay sites? We've summarised the international changes for you.
Check out the international changes
As always, thanks for selling with us.
The eBay Team
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