Question Re: Evouchers in Selling on eBay DND

Evouchers

roanyad0 — Sat, 20 Feb 2021 20:07:33 GMT

How can sellers safely sell evouchers on eBAY? I thought the eBAY platform was a "bulletproof" one for selling items but unfortunately in my case their system has been exploited by a con buyer.

I narrowly lost everything after the sale (the buyer got his/her money back from Paypal after filing a false "unauthorised transaction" and the code I sold him/her). I was lucky enough that Amazon refunded the entire value of the voucher to my Amazon account but I might not be so lucky next time.

Any advice?

Re: Evouchers

pixiesen2012 — Sat, 20 Feb 2021 20:09:34 GMT

evouchers are not covered by the ebay money back guarantee because you are not allowed to sell them on ebay.

Re: Evouchers

roanyad0 — Sat, 20 Feb 2021 20:20:38 GMT

Are you sure? Here (https://www.ebay.co.uk/help/policies/prohibited-restricted-items/vouchers-policy?id=4292#:~:text=Sellers%20can%20list%20up%20to%2025%20vouchers%20worth,The%20following%20types%20of%20vouchers%20are%20not%20allowed%3A) it says that electronic "scanned" vouchers are not allowed but if you have a look around you'll see plenty of them listed on ebay. Had these evouchers been completely banned from ebay don't you think ebay would have removed them all? Plus, I sought help from ebay when I got scammed and not once did they mentioned that I could not have listed it..

Re: Evouchers

tobiasd4 — Sat, 20 Feb 2021 20:32:27 GMT

You should have posted item tracked to buyer, sending by email is against ebay policy because of issues you have had.

Re: Evouchers

plpmr — Sat, 20 Feb 2021 20:34:08 GMT

" I might not be so lucky next time."

As said you cannt sell them, so there should be no next time.

Lucky? Obviously you have not been hit with the £14 fee yet for losing the case.

Re: Evouchers

roanyad0 — Sat, 20 Feb 2021 21:01:52 GMT

£14"? It isn't an item "not as described"...it is indeed an item as described. I think that when you ask ebay permission to sell something on their platform and they tell you "yes you can" ....you can indeed list it. I am not starting an argument, I am just telling you that I explored my options before listing it. Regarding the £14 fee you mentioned @plpmr, I found an article that touches what you mentioned (https://www.theguardian.com/money/2019/oct/16/paypal-ebay-fraud-chargeback-seller-protection) but it isn't my case.

Since only physical vouchers are allowed in theory (according to this guideline Vouchers policy | eBay), I think printing them in order to have them shipped to the buyer might be the only option...