Question Re: Buyer email address in Selling on eBay DND

Buyer email address

nilocp — Sat, 23 Jan 2021 14:50:27 GMT

It has become more and more difficult to find a buyer's email address. It used to be available through Paypal, but that option has disapeared!

My courier is now asking for my customer's email when I fill in their paperwork. Fine outside Ebay, but impossible with an Ebay sale.

Does anyone have an easy way to access their buyers email?

When I have asked my customer for this information, Ebay block it!!!

Ebay are sure making things more difficult

Re: Buyer email address

rusticrye — Sat, 23 Jan 2021 15:02:06 GMT

Couriers don't need email addresses, or phone numbers. All they need is the buyer's physical address. So just leave the box blank, or enter a string of zeros, or make something up, or enter your own.

Nothing that Ebay and PayPal can do about it, by the way - it's down to strict data protection laws. And thank goodness for them.

@nilocp

Re: Buyer email address

nilocp — Sat, 23 Jan 2021 15:01:42 GMT

They might not NEED them, but they will not take my parcels if i dont give them the information!

Re: Buyer email address

rusticrye — Sat, 23 Jan 2021 15:04:09 GMT

Of course they will...! Have you not fully read what I wrote...?

@nilocp

Re: Buyer email address

nilocp — Sat, 23 Jan 2021 16:56:36 GMT

You know it all rusticrye I guess. But my courier asks for it, and without the field filled in they will not accept my order. They are my customer, I do not understand where Data Protection even comes into it.

The point of my message was actually to establish how I can get my customer's email.