https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-I-refund-transaction-on-ebay/qaa-p/6847925#M423659 <P>The buyer has to open a case as it has always been, then you refun through the case!! Managed payments sorts out where the money comes from if there is not enough in your account.</P> <P>&nbsp;</P> <P>If you have just refunded through paypal in the past without a case being opened then you will not have had the selling fee refunded.</P> Thu, 14 Jan 2021 21:18:29 GMT john1297576 2021-01-14T21:18:29Z https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-I-refund-transaction-on-ebay/qaq-p/6847909 <P>Hi, trying to refund a transaction. Can't seem to find anything to tell me. Previously used Paypal for this but Ebay manage payments. Thanks</P> Thu, 14 Jan 2021 20:57:02 GMT https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-I-refund-transaction-on-ebay/qaq-p/6847909 almik-software 2021-01-14T20:57:02Z https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-I-refund-transaction-on-ebay/qaa-p/6847925#M423659 <P>The buyer has to open a case as it has always been, then you refun through the case!! Managed payments sorts out where the money comes from if there is not enough in your account.</P> <P>&nbsp;</P> <P>If you have just refunded through paypal in the past without a case being opened then you will not have had the selling fee refunded.</P> Thu, 14 Jan 2021 21:18:29 GMT https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-I-refund-transaction-on-ebay/qaa-p/6847925#M423659 john1297576 2021-01-14T21:18:29Z