Question Re: Can't access my sold/active when I click on 'Activity... in Selling on eBay DND

Can't access my sold/active when I click on 'Activity' on (my ebay) summary page

knittynora-designs — Sun, 01 Nov 2020 17:00:25 GMT

I am a private seller, when checking my active or sold listings I usually find them on my ebay summary page by clicking on 'Activity' then 'sell'. From there I choose what I want to view. It's not happening now, I can only view this info in seller hub...anyone else having this problem? Have ebay changed navigation routes on my ebay??

Re: Can't access my sold/active when I click on 'Activity...

pixiesen2012 — Sun, 01 Nov 2020 17:04:32 GMT

the 'activity' tab seems to have stopped working

try using the 'my ebay' tab top right instead

then:-

Re: Can't access my sold/active when I click on 'Activity...

knittynora-designs — Sun, 01 Nov 2020 18:04:47 GMT

I tried that but the 'selling' tab in 'my ebay' just takes me to the sellers hub page

Re: Can't access my sold/active when I click on 'Activity...

blessyou490 — Mon, 02 Nov 2020 06:17:01 GMT

Hey KnittyNora : )

I'm a business seller on Managed Payments and I have the same problem: My Ebay > Selling > Seller Hub Overview. There is no available Activity > Selling > Sold, at the moment : (. Like you, I wanted to see my orders the old-fashioned (?) way and not have to look at them through the Seller Hub. It's probably easier to check your orders on the phone app, perhaps, at least you can see the obvious pink "Paid - dispatch now" headers above each order on the app.

Does anyone know if this is a temporary glitch? Or has the user-friendly Selling page gone missing for good?

Re: Can't access my sold/active when I click on 'Activity...

pixiesen2012 — Mon, 02 Nov 2020 07:22:47 GMT

managed payments sellers can only use the seller hub, ebay have removed the option to use the other pages, as you need to use the seller hub to see the managed payments section.

using seller hub to see your orders is much clearer than the old pages,

you just choose 'awaiting dispatch' to see who has paid and 'awaiting payment' to see who hasn't and might need invoicing

Re: Can't access my sold/active when I click on 'Activity...

knittynora-designs — Mon, 02 Nov 2020 07:41:58 GMT

I am relatively new to selling on eBay so am still finding my way around... I am a private seller as mentioned but what does a’managed payment seller’mean? I just got used to seeing all my listings sold or active on the overview page which is definitely seller friendly and now it all looks a bit alien to me in sellers hub. Apologies for whinging and thanks so much for your knowledge.