Question Re: New leaving feedback system in Selling on eBay DND

New leaving feedback system

mitchiemasha — Sat, 08 Aug 2020 21:18:53 GMT

The new system takes way longer for SELLERS leaving feedback to feedback recieved

Previously, scroll through "Paid and Dipatched" page set at 100, right click on + Green icon (Leave Feedback), select "open in new tab", do this for each + Green icon, opening mulitple tabs, the tabs will be loading as you are selecting another, NO WAITING. Now leave the feedack in each tab, quick click of predifined words, sending feedback would be loading as you're leaving feedback in the next tab, NO WAITING, like a race (quite fun actually), I'd often be in the tenth tab before the first had finished (we can see the loading swirls), back to browsing, listing items in a new window before even half have done. Once all done, close the window.

The new system means we have to wait for each to load and each to send before moving on to the next.

Any thoughts?

Thank you
Mitch

Edit: I will add, the standard "Leave Feedback" page doesn't help for ther purpose of what's trying to be achieved. Specifically the + Green icon, leaving feedback as a seller to feedback already recieved from your buyer. Seeing + recieved is not visible on the standard feedback page and we'd have to scroll through hundreds of older items sold first, if it was. The standard "Leave Feedback" page needs a "feedback recieved" tab in the seller tab, job done!

Re: New leaving feedback system

*guinevere* — Sat, 08 Aug 2020 19:45:23 GMT

I find that I leave one feedback and ebay asks me 'Do you want to leave more feedback'?

Answering yes brings you to another page called the Feedback Forum where you can leave all your feedback one after the other.

Re: New leaving feedback system

mitchiemasha — Sat, 08 Aug 2020 19:50:57 GMT

Doesn't that show you all transactions?

Re: New leaving feedback system

mitchiemasha — Sat, 08 Aug 2020 19:51:36 GMT

And not only that... it reloads to the top of the page so you lose your place.

Re: New leaving feedback system

*guinevere* — Sat, 08 Aug 2020 19:55:13 GMT

https://www.ebay.co.uk/fdbk/leave_feedback?

Re: New leaving feedback system

ruby*tuesday — Sat, 08 Aug 2020 19:59:29 GMT

Go to the Site Map at the very foot of the Page. Click on COMMUNITY >> FEEDBACK >> LEAVE FEEDBACK.

Re: New leaving feedback system

mitchiemasha — Sat, 08 Aug 2020 20:07:13 GMT

I've added more details to the first line of my initial post.

That page shows all transactions. It has tabs for Purchases and Sales but still doesn't help. If it had a tab for feedback received in sales it would be better.

When selling multiple items each day we need to quickly see who has left feedback to return feedback. This is where the paid and dispatched page worked well... but now it takes much longer due to having to wait for each feedback to load before moving on to the next.

And, the page reloads to the top so you lose your place.

The page you mentioned has been around for a while. It's okay if you only buy a few items.

Re: New leaving feedback system

mitchiemasha — Sat, 08 Aug 2020 20:36:29 GMT

Also, the page shows oldest items first...

As a seller, this is pages of items still awaiting feedback to scroll through that you wont want to clear until feedback received.

As a buyer, any items that were cancelled by the seller, will sit top. A buyer is more likely to neg and/or leave NO, in "did this arrive in time" (as it was cancelled) simply to clear the item from the page, forgetting that the seller was very helpful. They might leave it there for some time but get sick of seeing it. There is an "X" for this but it returns every time you visit the page. My page shows many items I've bought that were cancelled. Seeing them everyday would be annoying and increase the chances of damaging feedback for the seller, which is BAD!

Re: New leaving feedback system

mitchiemasha — Sat, 08 Aug 2020 20:47:36 GMT

That took me a while to find and it took me to the same page "guinevere" mentioned, I explain why that page is worse in their thread.

Re: New leaving feedback system

mitchiemasha — Mon, 07 Sep 2020 15:16:25 GMT

They are listening yes!!! They've changed the default option to "stored feedback" which was part of the "tell us what you think" sent in. Thank you ebay. Now they just need to sort out the reloading to the top of the page, which doesn't happen all the time.