Question Re: Listing preview problem in Selling on eBay DND

Listing preview problem

meganeko — Mon, 08 Jun 2020 17:38:11 GMT

I've created a listing, and in the "Product details" section at the very top, "Prefill this listing with eBay catalogue info" is ticked and when I click on "See details" I get a preview of the full product information.

However - the product information does not show when I preview my listing. Is this a common issue? Will the Product details appear in my listing if I list it?

Re: Listing preview problem

john1297576 — Mon, 08 Jun 2020 18:12:37 GMT

You refer to Product, what is it? Is it new? Ebay catalogue is only really suitable for Brand new Items and in that Case you would need to register as a Business Seller. You don't say what the product is it might be something you would not be authorised to sell. I would have thought that once you have entered it in your listing.it should show in a preview. I have never used the ebay catalogue so no experience of it, but once you have the item is there something you have to click to confirm hat it is correct. If item is not Brand New it would be wiser to use your own Picture, to save later problems as buyers expect to get an item in thesame condition as shown in the picture.

Re: Listing preview problem

meganeko — Mon, 08 Jun 2020 18:30:24 GMT

I am selling - I should say TRYING to sell - a Pentax camera.

Other listings for the same product - in USED CONDITION NOT NEW - which include Product details AND use their OWN PICTURES:

https://www.ebay.co.uk/itm/Pentax-K-X-12-4MP-Digital-SLR-Camera-Black-Kit-w-18-55mm-Lens/264755294421?epid=101855939&hash=item3da4a530d5:g:TPAAAOSwQbVe24mk

https://www.ebay.co.uk/itm/PENTAX-K-X-BODY-18-55mm-ZOOM-LENS-WHITE-USED-CONDITION/264741870997?hash=item3da3d85d95:g:Dy8AAOSwjmhepgYY