Question Re: Unregistered buyer in Selling on eBay DND

Unregistered buyer

brbird-uk — Mon, 01 Jun 2020 15:10:07 GMT

I've just sold an item on eBay, eBay acknowledge the item has been paid for, PayPal sent an email saying money paid into my account, have checked PayPal account & can confirm money paid in. Now I receive an email from eBay saying suspicious buyer for this item & they have removed it! In fact they say they had to cancel bids? But it was not up for auction! Straight sale. So having been paid & verified what do I do, send it or not ? Can't contact buyer as it seems he's no longer Registered, plus I'm advised not to.

Re: Unregistered buyer

**peaseblossom** — Mon, 01 Jun 2020 15:47:04 GMT

If ebay have cancelled the transaction the refund should have been automatic. Get live help to check it all for you. They're at the very bottom of this:

https://ocsnext.ebay.co.uk/ocs/cusr?query=1455

Re: Unregistered buyer

brbird-uk — Tue, 02 Jun 2020 11:47:48 GMT

Thanks for your help & advice. The account had been suspended by eBay , so I’m sending refund & they are relishing item. Once again thanks