Question Re: why ebay doesnt help sellers in Selling on eBay DND

why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 18:37:14 GMT

Ebay is removing listing of essentials like toilet rolls and hand sanitizers and wipes because listings are not following price gouging policy as sellers should sell same price as high street shops but how can sellers do that when there is ebay fees and paypal fees on top of that price on top of the postage cost.

most of the sellers want and can sell same price of high street shops and help people and also make a living in this situation because majority of sellers are self employed and there is still no help or funding till June from goverment to help but with the fees on top we have to add on top of the cost and when we do that our listing gets removed so we bought the items from the factory or distributer and we cant compite with high street shops and we cant sell it on ebay so what should we do ....Ebay should help us, cut the fees on essential items no ebay or paypal fees so we can help people and help ourself

https://www.change.org/p/ebay-fees-cut

Re: why ebay doesnt help sellers

tobiasd4 — Wed, 29 Apr 2020 18:44:55 GMT

" so we bought the items from the factory or distributer"

This means you are a business, so should register as 1 on ebay.

If you read covid19 banner at top of page only established business sellers who are already selling these type of items are allowed,

you are neither, so ebay removed your listings along with 1000's of others.

Re: why ebay doesnt help sellers

pixiesen2012 — Wed, 29 Apr 2020 18:49:27 GMT

ebay are removing those items when they are listed by private sellers,

and you are using a private account so you are not allowed to sell them

only registered businesses who were selling those items before the crisis are allowed to sell them now

if you buy items with the sole intention of selling them you need to upgrade to a business account

Re: why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 18:50:07 GMT

yes true but ebay also says u can sell it but same price as high street shops so so many sellers want to sell it same price as high street shops but how can we do with all the fees for example dettol wipes selling 3.5 on tesco we buy it 2.5 plus vat which is £3 and if i sell it on ebay for 3.5, 35 p ebay fee and 40 p paypal fee and i will end up with 2.75 with loss of 25 p

Re: why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 18:54:35 GMT

i have business account as well and tried to sell it on that as well and i was selling them before as well but still removed and i even mentioned in my listing i am selling same price as high street shops plus ebay and paypal fees on top so logically how can we sell same price as supermarkets when there is lots of fees

Re: why ebay doesnt help sellers

pixiesen2012 — Wed, 29 Apr 2020 18:58:15 GMT

ebay decided which sellers they were going to allow to sell those items

there was an announcement all about it:-

https://community.ebay.co.uk/t5/Announcements/COVID-19-Coronavirus-update-Emergency-listing-restrictions/ba-p/6542338

if you weren't one of the chosen few you can't use ebay to sell them,

find a different outlet to sell them.

Re: why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 19:11:01 GMT

what u say is right but ebay also mentions u can still sell it but same price as high street shops but how can we do will all the fees

Re: why ebay doesnt help sellers

john1297576 — Wed, 29 Apr 2020 19:23:38 GMT

You are already not paying the correct fees. Before telling ebay how to run their Business put your own house in order.

When you have registered as a business seller,then take up your complaint with ebay, although they appear to be helping Business Sellers in anumber of ways already.

Re: why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 19:35:05 GMT

it is not about how they run their business, it is about helping sellers and yes i am a business seller and where is the help i got non at all, and of course i ask for more help cos they make billions and in this situation they should help sellers so sellers can make a living and help people as well

Re: why ebay doesnt help sellers

pixiesen2012 — Wed, 29 Apr 2020 19:44:10 GMT

where do they say that?

Re: why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 19:49:54 GMT

in the email they sent me

Re: why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 19:54:27 GMT

if it was just approved sellers by ebay and no one else ok fair enough but when it says u can sell it but not more than high street price (it is in their email) so it means we can sell it

Re: why ebay doesnt help sellers

plpmr — Wed, 29 Apr 2020 20:26:33 GMT

A most important question is - how can you a private seller be holding stocks to sell?

Re: why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 20:30:45 GMT

I am a business seller since 2011

Re: why ebay doesnt help sellers

*vyolla* — Wed, 29 Apr 2020 20:42:40 GMT

@fabio_shop_uk

You're not registered as a business seller, so are trading illegally.

Only business sellers can sell these items.

Re: why ebay doesnt help sellers

fabio_shop_uk — Wed, 29 Apr 2020 21:00:27 GMT

I keep saying this, I have 2 accounts and one is business account since 2011 , so instead of keep saying about my account give me solution

Re: why ebay doesnt help sellers

*vyolla* — Thu, 30 Apr 2020 01:12:47 GMT

It's already been explianed that you can't sell these items, only established business sellers can.

Link (again):-

https://community.ebay.co.uk/t5/Announcements/COVID-19-Coronavirus-update-Emergency-listing-restrict...

Re: why ebay doesnt help sellers

tsmgmd — Thu, 30 Apr 2020 06:49:06 GMT

As things are gradually getting back to normal a lot of unregistered business sellers who thought they could make a few quid by in effect trading illegally are in for a bit of a shock.

ebay are clamping down big style on these sellers and so they should.

Hopefully in a few more weeks stocks in stores will be back to near normality and been sold at normal retail prices.

And those sellers who bought in items in order to make a over the top quids in sale will end up looking at rooms of toilet rolls and sanitisation stock for many months to come.