https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-i-get-refund-back-parcel-has-now-arrived/qaa-p/6584150#M413194 You can send a Paypal request for payment, or he can send to you by Paypal. If you have an email it will have his email address to which you can send a paypal request. If not if you look on the leave feedback page the email will be there. Tue, 28 Apr 2020 07:57:42 GMT john1297576 2020-04-28T07:57:42Z https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-i-get-refund-back-parcel-has-now-arrived/qaq-p/6584126 <P>I sent a parcel to Indonesia , it did not arrive and customer opened a case against me - which i refunded . I have had an email today to say the parcel has just been delivered and how delightful to be so honest - How do i reverse the refund please ?</P> Tue, 28 Apr 2020 07:17:24 GMT https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-i-get-refund-back-parcel-has-now-arrived/qaq-p/6584126 jsmi5926 2020-04-28T07:17:24Z https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-i-get-refund-back-parcel-has-now-arrived/qaa-p/6584150#M413194 You can send a Paypal request for payment, or he can send to you by Paypal. If you have an email it will have his email address to which you can send a paypal request. If not if you look on the leave feedback page the email will be there. Tue, 28 Apr 2020 07:57:42 GMT https://community.ebay.co.uk/t5/Selling-on-eBay-DND/How-do-i-get-refund-back-parcel-has-now-arrived/qaa-p/6584150#M413194 john1297576 2020-04-28T07:57:42Z