Question Re: Seller limit mistaken message in Selling on eBay DND

Seller limit mistaken message

fine-store — Mon, 13 Apr 2020 14:24:35 GMT

Hi guys

I have just tried to sell 5 items for $ 7.00 each and in the end I get a message saying that I need to have a call with ebay in order to increase my seller limits.

But that doesn't make any sense, as I can see in the seller hub that I have enought limit to list these items and much more.

Monthly limits Global

Re: Seller limit mistaken message

pixiesen2012 — Mon, 13 Apr 2020 14:30:59 GMT

this is the UK site,

you have a UK registered account,

yet you are quoting allowances in $'s

you also appear to be trading, yet your account is a private one,

and your item location is US

so I assume you are in America and have opened a UK account by mistake

Re: Seller limit mistaken message

fine-store — Mon, 13 Apr 2020 15:16:01 GMT

Thanks, mate. Your comments were very useful, though the issue was related to the category the item was being listed under.

Ebay could make the message more clear to us, it'd save a lot of our time and their time as well.

Cheers

Re: Seller limit mistaken message

pixiesen2012 — Mon, 13 Apr 2020 15:18:26 GMT

are you in the UK or America?

Re: Seller limit mistaken message

fargvs — Mon, 13 Apr 2020 15:57:14 GMT

Something does not add up here >>

USA registered/UK based account ?? ... Item location/s from New York with last listing location as Sutton UK ... Where are you ? >

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Re: Seller limit mistaken message

fine-store — Mon, 13 Apr 2020 17:55:38 GMT

Thanks, I used to be in US and now in the UK, I need to update all the records

Re: Seller limit mistaken message

pixiesen2012 — Mon, 13 Apr 2020 18:10:31 GMT

as you are in the UK you need to upgrade your account to a business one,

the US doesn't have separate accounts for business and private, but the UK does.