Question Re: having difficulty using the second chance procedure,... in Selling on eBay DND

having difficulty using the second chance procedure, winning bidder didn't pay

davecullen6 — Mon, 13 Apr 2020 10:38:28 GMT

I am having difficulty with the second chance procedure, winning bidder didnt pay and has not responded to two communications, i have offered it to second highest bidder, does this cancel the original transaction, it is unclear to me, thanks

Re: having difficulty using the second chance procedure,...

pixiesen2012 — Mon, 13 Apr 2020 10:54:49 GMT

you need to complete a non payment case against the first buyer BEFORE offering as a second chance

go to the Resolution Centre and open a non payment case once 48 hours have past

Re: having difficulty using the second chance procedure,...

vijorey — Mon, 13 Apr 2020 12:16:03 GMT

No, it doesn't cancel the first one out and as it stands at the moment, you could have possibly 2 buyers to pay for one item! You have no idea why they never paid and are fully entitled to pay now

you could be heading for a predicament that could have been easily avoided had you followed the correct procedure...

Re: having difficulty using the second chance procedure,...

john1297576 — Mon, 13 Apr 2020 14:42:33 GMT

As opening an unpaid case gives buyer 4 more days to pay so it was rather foolish to Offer for sale to someone else.Two buyers one item two lots of selling fees.

Re: having difficulty using the second chance procedure,...

davecullen6 — Mon, 13 Apr 2020 18:22:27 GMT

thanks for reply, pity the buyer wouldn't honour his obligations and simply pay!

Re: having difficulty using the second chance procedure,...

davecullen6 — Mon, 13 Apr 2020 18:27:36 GMT

thank you, much more helpful