Question Re: Getting seller details in Buying on eBay DND

Getting seller details

bcon2433 — Mon, 22 Feb 2021 10:22:30 GMT

How do you get business seller details to pursue a complaint of defective product when seller has not posted details on ebay?

Re: Getting seller details

tobiasd4 — Mon, 22 Feb 2021 10:31:44 GMT

All business sellers must have contact details on listings.

If they don't, there is a report link on all listings.

List practices - other listing practice - business seller fails to display correct details.

Re: Getting seller details

rusticrye — Mon, 22 Feb 2021 11:31:34 GMT

Just to add that if they haven't posted their full address etc on Ebay, because they haven't registered as a business and are therefore trading illegally on a private account, report them to Trading Standards as well as to Ebay.

@bcon2433

Re: Getting seller details

thedemon2014 — Mon, 22 Feb 2021 12:41:27 GMT

Before you embark upon a private attempt to get resolution for a defective product, have you explored the tools that eBay, and PayPal give you?

https://resolutioncentre.ebay.co.uk/

https://www.paypal.com/uk/smarthelp/home

Those almost always result in a full refund if you use them properly and follow the instructions to the letter.