Returned parcel for refund

kerrou1 — Sun, 21 Feb 2021 12:30:19 GMT

I have returned a parcel to the seller as requested by eBay to do. Royal mail tried to deliver on 18th of February and nobody answered. So the parcel is sat in sorting office, I believe the seller will not collect it as the would not refund me. What should I do please somebody help I've been scammed out of £240 pounds

Re: Returned parcel for refund

**peaseblossom** — Sun, 21 Feb 2021 12:43:20 GMT

eBay only usually require attempted delivery for returns so you should get your money back. If you haven't already escalated your case do that when you can, after 3 working days and they will enforce the refund. Go to the return case via the link on the ebay message or in Resolution Centre, click on Case Details > Respond to Case > Escalate This Case > Submit.

If you have any problems with that contact live chat at the bottom of this:

https://ocsnext.ebay.co.uk/ocs/cusr?query=1455

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Returned parcel for refund

Re: Returned parcel for refund