Question Re: a fee in Buying on eBay DND

a fee

124024 — Sat, 31 Oct 2020 23:08:00 GMT

third time lucky

ebay, how about you make your forum more useable, less unuseable, and more like "any other forum"

Hi thank you for your message, but to be perfectly honest we have absolutely no idea. Sellers have nothing to do with the processing of any payments we see no card or payment information at any point.All payments are processed by Ebay, we would suggest that you contact Ebay directly or potentially your card provider

Your previous message

Hi, can you tell me what this means?

The merchant has requested an authorisation for this payment and the final payment amount may change when the merchant completes the order.

Re: a fee

john1297576 — Sun, 01 Nov 2020 08:43:53 GMT

No!! Very simply as you give no information I cannot even guess what the original problem was.

This is not ebay, just members trying to make sense of questions which expect us to guess what the problem is.

Your previous posts were in May, so I assume that you are not still asking about those -

Re: a fee

rusticrye — Sun, 01 Nov 2020 12:38:52 GMT

The Ebay Community is not used by, or visited by, Ebay staff. It is used solely by your fellow-ebayers (hence the word 'community'), information which is clearly shown to you when you arrive here. Not sure how you managed to miss that information once, let alone three times...?

Whatever the reason, if you have a buying question that can't be answered by using the Help pages (links top and foot of any page) or reading the Money Back Guarantee (on every listing, and in various other places across the site, as well as on your order confirmation) please ask it clearly, and a knowledgeable fellow-ebayer will be happy to help.

If you must talk to Ebay (which is very rarely necessary, as full and clear information is provided on-site), use Help & Contact (links at top and foot of any page). Live Chat and Request-a-callback are available during working hours.

@124024

Re: a fee

124024 — Sun, 01 Nov 2020 18:33:01 GMT

correct. it is not the same. your response gives no information.

I provided information.

Re: a fee

124024 — Sun, 01 Nov 2020 18:34:15 GMT

If you must talk to Ebay (which is very rarely necessary,
----

I find this very, very hard to believe. as do many others.

the help and contact links provide you with a fantastic loop, which returns back on itself, and doesnt help.

Re: a fee

124024 — Sun, 01 Nov 2020 18:35:03 GMT

my initial question.

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The merchant has requested an authorisation for this payment and the final payment amount may change when the merchant completes the order.

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this is a very ambiguous statement, and I would like more information on it.

Re: a fee

pixiesen2012 — Mon, 02 Nov 2020 18:33:57 GMT

are you the buyer or seller?

Re: a fee

pixiesen2012 — Mon, 02 Nov 2020 18:34:50 GMT

no you didn't!