Question Re: Wrong item in Buying on eBay DND

Wrong item

jonny4v — Mon, 22 Jun 2020 11:26:45 GMT

I have bought an item on Ebay but the seller sent me the wrong item. I have contact the seller three times by message and have got no reply from the seller. Who do I ensure that the seller sends me what i ordered and paid for/

Re: Wrong item

plpmr — Mon, 22 Jun 2020 11:31:36 GMT

open a not as described case -

https://resolutioncentre.ebay.co.uk/

Re: Wrong item

rusticrye — Mon, 22 Jun 2020 11:36:51 GMT

Read Ebay's 30-day Money Back Guarantee, and follow the instructions to return the Not-As-Described item at the seller's expense and for a full refund. The MBG is on every listing and in various other places across the site. You also have the More Actions dropdown beside the transaction on your Purchase History page, the Resolution Centre (link at foot of any page) and the Help pages (links at top and foot of any page) to refer to.

You then order the item again if you wish, so that you have a fresh transaction number should something go wrong with that delivery too.

@jonny4v

Re: Wrong item

mandam-3286 — Mon, 22 Jun 2020 16:22:49 GMT

Read Ebay 30-day Money Back Guarantee and follow instruction..........