Error when adding a tracking number

cost-less-uk8 — Sun, 31 May 2026 18:23:00 GMT

Hello, I'm trying to add a tracking number to a sold item but an error message appears when I click on submit. The error is 'Something went wrong. Please try again later.'. This needs to fixed urgently otherwise my seller performance will go down and customers will start to get impatient. Is anyone else experiencing this right now?

I have attached a screenshot of the error message.

Re: Error when adding a tracking number

roger_roger_over_and_nowt — Sun, 31 May 2026 18:34:16 GMT

As far as i know is you are using Simple Delivery you cannot add a different tracking number if sending by a different service but if you are using Custom Postage you can.

Which service are you using ?.

topic Error when adding a tracking number in Technical Issues

Error when adding a tracking number

Re: Error when adding a tracking number