UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Glitch

techedha — Sun, 17 May 2026 00:53:15 GMT

Hello Community Team,

I am writing to request urgent technical escalation regarding a persistent tax glitch on my business account.

My business is a registered UK Limited Company, and all of our inventory is located and shipped entirely from within the UK. Our annual rolling turnover is well below the £90,000 threshold, meaning we are not required to be registered for VAT in the UK, nor do we collect it.

Despite this, eBay's system is automatically adding 20% VAT onto our listing prices for UK buyers, making our items completely uncompetitive.

What I have already tried to fix this:

I have checked my Registration, Return, and Ship-From addresses—all are set to the UK.
I have tried creating brand-new listings completely from scratch, but the 20% VAT is still automatically attached to the final price.
I have attempted to bulk-edit and revise current listings to ensure the VAT rate field is empty/0%, but the system overrides it.

It appears my account has been erroneously flagged by an automated back-end compliance tool as an "overseas seller" or subject to Marketplace Facilitator laws. Standard phone customer service has been unable to resolve this or understand the back-end technical error.

Could an eBay Community Manager please look into my account details and escalate this to the technical/compliance team to have this incorrect VAT collection flag manually removed?

Thank you for your time and help.

Re: UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Gli

papso22 — Sun, 17 May 2026 06:17:28 GMT

This board is not a route to ebay.

One thought, are all your directors UK nationals with UK addresses?

Re: UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Gli

techedha — Sun, 17 May 2026 07:17:11 GMT

Thanks for the reply. Unfortunately, there is no other way to reach eBay technical support apart from the community board. Yes, there is only one director who is a UK citizen.

topic Re: UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Gli in Technical Issues

UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Glitch

Re: UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Gli

Re: UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Gli