topic Re: I recently had an eBay request to update my personal information by using photo ID. in Technical Issues

I recently had an eBay request to update my personal information by using photo ID.

mabra9210 — Sun, 10 May 2026 04:59:05 GMT

I recently had a request from eBay to update my personal information by using photo ID. This I have done, however how do you know that it has been verified, approved and that all is well? It is very frustrating to deal with automated 'assistants'.

Re: I recently had an eBay request to update my personal information by using photo ID.

tressygirl — Sun, 10 May 2026 05:29:02 GMT

Verification usually takes sometimes 5 days sometimes more, if further verifications are required.

Don't think much happens over a weekend , see if another few business days this coming week, holds results .

@mabra9210

Re: I recently had an eBay request to update my personal information by using photo ID.

marco@ebay — Tue, 12 May 2026 14:02:08 GMT

Hi mabra9210, thanks for your post.

If you confirmed the requested information, and this was accepted, you will see a notification, and the red banner in your account indicating you to update your account details will be removed.

Thank you,

Marco