topic Re: Taking Pictures on App Update Not Working in Technical Issues

Taking Pictures on App Update Not Working

vintagewatchpart — Fri, 01 May 2026 13:42:14 GMT

The app has updated for me this morning and the method of taking images when listing on the app has been updated to something different.

It is not working correctly. When you zoom to take a shot and then take it, you get one that is about 30-40% zoomed out from the actual image being presented to you on the screen.

So I am having to compensate for this by zooming really far in and taking a picture hoping it'll be positioned correctly.

It is significantly reducing productivity, therefore revenue, therefore ebays revenue and hoping it can be fixed soon.

Re: Taking Pictures on App Update Not Working

kl_books — Fri, 01 May 2026 13:56:32 GMT

I noticed this too. Very annoying.

Have reported it.

Re: Taking Pictures on App Update Not Working

vintagewatchpart — Mon, 04 May 2026 05:59:57 GMT

This is till ongoing, here is an example. A screenshot showing the app on my phone, the screenshot shows what I see when trying to take a picture and the next image shows the actual picture taken which is far more zoomed out in reality.

Very difficult to get the right focus and take decent images.

Please can this be sorted soon as each listing is taking around 5 times longer than usual greatly reducing what I can list and therefore sell on the platform.