topic Re: Unable to change Large Letter 1KG default option in Simple Delivery in Technical Issues

Unable to change Large Letter 1KG default option in Simple Delivery

this4chris — Wed, 15 Apr 2026 19:38:22 GMT

Earlier today I was able to list two football programmes and select Small Letter up to 100gm as posting option to override the default Large Letter 1kg. This evening only the Large Letter option is available with no option to change this. For info, i am creating an auction listing starting at £0.75 that only needs a small letter postage charge without tracking.

is this a fault in the listing process.

Re: Unable to change Large Letter 1KG default option in Simple Delivery

sml192 — Wed, 15 Apr 2026 20:24:53 GMT

Is the item that you are trying to list now in a different category? Custom Postage is only available in certain categories.

Re: Unable to change Large Letter 1KG default option in Simple Delivery

this4chris — Wed, 15 Apr 2026 21:06:21 GMT

Yes, I am trying to create a listing for a football program that is exactly the same size and weight as the ones I listed earlier. It is in the same football memorabilia/football programme category. I have tried several times with the same end result.
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