topic Re: eBay technical issues in Technical Issues

eBay technical issues

kacou-1980 — Sun, 05 Apr 2026 13:09:51 GMT

I've been having issues with eBay for a while, intermittent but getting worse, keep getting the message below.When I reload it just happens again. Cleared cache, uninstalled and reinstalled app. Seems to be on web and on app Is anyone else experiencing similar

Re: eBay technical issues

kat@ebay — Tue, 07 Apr 2026 11:16:45 GMT

Hi @kacou-1980,

Thank you for your post.

Check to see you have the latest app version as there has been recent updates.

Android version 6.251.0.1 and works with android system 12 and up

IOS version 6.251.0 and works with IOS 18 or later

Steps to try and resolve would be deleting recent app cache and app data, uninstalling/reinstalling the app and restarting the device used to access it.

If the issue still persists after this can you check to see if you can report it through the app by shaking your phone while in it. A pop up " report a technical problem " will appear. This is the quickest way to get an app issue reported.

Thank you,

Kat

Re: eBay technical issues

eburtonlab — Tue, 07 Apr 2026 15:40:22 GMT

If you disable the automatic redirect to the app, you should be able to use a mobile browser to reach ebay.co.uk. Details depend on your operating system. Or else delete the app and then use a mobile browser.

Re: eBay technical issues

kacou-1980 — Tue, 07 Apr 2026 15:45:46 GMT

Thanks, I've uninstalled the app now and am using mobile / internet browser