topic eBay Chat Support Not Working in Technical Issues

eBay Chat Support Not Working

heavenlootuk — Thu, 15 Jan 2026 03:33:02 GMT

Hi , when ever I am trying to connect with an agent it just says " Something went wrong. Please try again later. You can also get more info searching online help- online help, or you can contact an agent" , IDK what is happening Its been 12-15 hours chat support is un responsive , Its been 2 weeks they didn't approved my bank micro payouts are received as well as debit and credit is also done from my bank side IDK what is happening Please I am now seeking for help here!

Re: eBay Chat Support Not Working

tressygirl — Thu, 15 Jan 2026 06:16:00 GMT

It's not easy to get through to Customer Services as there is no direct link now, and when you get to a bot you have to be persistent and keep asking for an agent.

We can perhaps help?

Come back and explain the issue you are having as there are many very experienced people here happy to help you.

@heavenlootuk

Re: eBay Chat Support Not Working

kat@ebay — Thu, 15 Jan 2026 14:20:01 GMT

Hi @heavenlootuk ,

Thank you for your post.

There is contact with customer support logged on your account for today looking into the bank verification. Please note it can take between 6-8 business days depending on how quickly the bank can confirm.

Thank you,

Kat