https://community.ebay.co.uk/t5/Technical-Issues/Pre-paid-postage-not-working-at-the-post-office/m-p/7903581#M33536 <P>Yep, others are having the same issue today, many reports of this coming through, you are not alone.</P> <P>&nbsp;</P> <P>Seems for the time being, the answer is to either buy your own postage label through Royal Mail / Post Office,&nbsp; or try again later for an SD label.</P> <P>&nbsp;</P> <P>Then, for the unused label:</P> <P>&nbsp;</P> <UL> <LI>If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days</LI> </UL> <P>&nbsp;</P> <UL> <LI>If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the&nbsp;<A href="https://www.ebay.co.uk/claims/simple-delivery/refund/seller" target="_blank" rel="noopener nofollow noreferrer" data-saferedirecturl="https://www.google.com/url?q=https://www.ebay.co.uk/claims/simple-delivery/refund/seller&amp;source=gmail&amp;ust=1754216281809000&amp;usg=AOvVaw36sWYQQzxD1xLcWIPsvxzm">Request a refund for Simple Delivery</A>&nbsp;form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.</LI> </UL> <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/11812416">@fsrextreme</a>&nbsp;</P> Sat, 02 Aug 2025 10:45:44 GMT tressygirl 2025-08-02T10:45:44Z