https://community.ebay.co.uk/t5/Technical-Issues/Is-anyone-else-unhappy-with-eBay-s-new-messaging-system/m-p/7723374#M29437 <P>The new system is not fit for purpose.&nbsp; I was a VDU ergonomics adviser for over 10 years ; the inexplicably TINY field for drafting a message is hopelessly un-ergonomic, and in Europe it breaches the Display Screen Equipment Regulations.&nbsp; WHY is it so small ??</P><P>&nbsp;</P><P>Further, among several defects, I have found recently that the new system makes some of my sent and received messages just vanish, with no apparent method of recovering them.&nbsp; They aren't in my Inbox, Sent folder or deleted folder.&nbsp; Where did they go to?&nbsp; And bafflingly, it puts sent messages into my Inbox, and received messages into the Sent folder.&nbsp; I presume this is Ebay's "Artificial Stupidity" bot failing to be up to the job, as usual.</P><P>&nbsp;</P><P>Whoever designed this new system was an incompetent idiot ; but not as incompetent as the senior manager who approved its release.</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 05 Dec 2024 16:16:16 GMT centrefloater 2024-12-05T16:16:16Z