topic Re: Payment issue in Payments

Payment issue

harbri74 — Mon, 20 Apr 2026 17:21:25 GMT

I sold something on eBay and it states funds are in balance and that the sale has been delivered furthermore it’s been a few days since deliver however the funds are not in my balance

Re: Payment issue

blackhawk7117 — Mon, 20 Apr 2026 20:08:55 GMT

I’ve just had the exact same issue. All the previous items I’ve sold, I was paid straight after they’d been delivered or collected. However the last item was delivered and +ve feedback left by the buyer, but no payment made by eBay. I looked at the payment details and they still indicated that the item needed posting! I complained to eBay and was told that they changed their payment terms last August and that I wouldn’t be paid for this item for a week after it was delivered. No reason given why, just that it was their new policy. Ridiculous.

Re: Payment issue

1956glyn — Mon, 20 Apr 2026 20:46:05 GMT

Your payment may be on hold for a while because you are a new seller.

https://www.ebay.co.uk/help/sr?query=payment+holds&origin=1&aiSummary=true

Re: Payment issue

1956glyn — Mon, 20 Apr 2026 20:47:56 GMT

My payments are available as usual

Anything in the link below that could explain your issue?

https://www.ebay.co.uk/help/sr?query=payment+holds&origin=1&aiSummary=true

Sometimes it takes Ebays tracking a few days to catch up and update

Re: Payment issue

marco@ebay — Tue, 21 Apr 2026 14:57:34 GMT

Hi harbri74, thanks for your post.

I was checking for your there, and I can see you are a new seller. When you are a new seller, transaction holds may apply to your transaction, so this would be normal at the beginning. Once you start building more selling history, you will be able to qualify for faster payouts, for this you'd need to complete 10 orders with no problem, sell more than £150.00 and have 2 or fewer cases (item not received and/or returns)

Hope this helps,

Marco