topic Re: Payment on hold in Payments

Payment on hold

horst_lied — Sun, 18 Jan 2026 21:11:11 GMT

Ok so I don't sell often,but I recently did a big sale, package was delivered and buyer confirmed,royal mail also confirmed so all good,but on the item it shows items been dispatched and I'll get paid once delivered, problem is,I can't add tracking numbers to the items,keeps coming up as an error,if anyone could help I'd really appreciate it

Re: Payment on hold

**peaseblossom** — Sun, 18 Jan 2026 23:28:59 GMT

If you didn't use the eBay Simple Delivery postage label you cannot add a different tracking number. The option to change tracking has been removed. So payment will be held for 14 days. If eBay are classing you as a new seller it may be held for 30 days.

@horst_lied

Re: Payment on hold

horst_lied — Mon, 19 Jan 2026 08:52:30 GMT

Right, well was hoping a bit to much, but appreciate confirmation,thank you