https://community.ebay.co.uk/t5/Payments/Age-verification/m-p/7949023#M19353 <P>I have a credit card already on my account, so I tried deleting it and adding it again but still not working, it just goes to the verification page and when add my card details I get this message&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0384.jpeg" style="width: 999px;"><img src="https://community.ebay.co.uk/t5/image/serverpage/image-id/134839i2BCA92B461657C3D/image-size/large?v=v2&amp;px=999" role="button" title="IMG_0384.jpeg" alt="IMG_0384.jpeg" /></span></P><P>I have contacted customer support but they are no help even after a long conversation with supervisor.</P><P>i have given up trying to buy any age related items on eBay as they don’t seem to be able to provide a solution to this problem. I have been a member of eBay since 2003 and all of my age related details are correct on my account including my date of birth.</P> Mon, 27 Oct 2025 09:12:44 GMT mgb1800 2025-10-27T09:12:44Z