topic Re: Buy it now button not responsive in Member To Member Support

Buy it now button not responsive

kabjor — Mon, 01 Jun 2026 20:57:46 GMT

Hi, My buy it now and add to basket buttons are not responding

Re: Buy it now button not responsive

**peaseblossom** — Mon, 01 Jun 2026 22:20:40 GMT

Try using a different browser or clearing cookies.

Re: Buy it now button not responsive

tommystrezures — Tue, 02 Jun 2026 05:48:18 GMT

Also it would help if you could tell us what you are using eg app, desktop and if app is it IOS or Android and the software model info would help.

There seems to be a problem which eBay are trying to sort out and it would help them if they had this sort of intormation.

Re: Buy it now button not responsive

kabjor — Tue, 02 Jun 2026 21:01:50 GMT

This is the same problem Johanna12010 has already raised.

Re: Buy it now button not responsive

kabjor — Tue, 02 Jun 2026 21:03:15 GMT

i usually acces via the web on iPhone or iPad so IOS

Re: Buy it now button not responsive

tressygirl — Wed, 03 Jun 2026 04:50:42 GMT

eBay are having current issues with outdated systems.

They are advising to ensure the device and browser you are using is up to date, and the recent app update is installed.

There is also an issue with Safari, and apps forever glitchy, do need constant updates. If using the app, have you done this? Also, some found uninstalling and reinstalling the app has helped.

Or, if you can, switch a laptop / PC with Chrome, that seems to be the best combo with eBay.

As you can see from posts on this forum, many are experiencing various issues because of the above, you are not alone .

@kabjor