topic Item removed for policy in Member To Member Support

Item removed for policy

iauk_k7xskqc8s — Tue, 02 Jun 2026 19:02:39 GMT

I bought an item on the 19th of may it hasn't turned up, now when I try to find it, it says this has been removed for a policy violation. The sender has shut down. How do I get my money back. It's nuts eBay shuts it down then I have to wait, what are we paying insurance for

Re: Item removed for policy

**peaseblossom** — Tue, 02 Jun 2026 23:04:07 GMT

Contact your payment provider and ask them about getting a refund or chargeback.

@iauk_k7xskqc8s

Re: Item removed for policy

tressygirl — Wed, 03 Jun 2026 05:20:49 GMT

Have you contacted eBay?

Items can be removed for various reasons, but if a seller is removed from the site, they have conducted some serious selling misdemenours, and to protect their members eBay remove them permanently from their site.

If you have contacted your payment provider first for a refund, well and good stick with that. If not contact eBay first, ( do not claim from both Companies at the same time ), for your refund as you cannot now claim from the seller.

@iauk_k7xskqc8s