Non Collection

rustic-woody — Tue, 02 Jun 2026 07:51:11 GMT

So my buyer has paid for the item but after a month has not collected the item can I cancel the order and refund him minus a fee for non Collection and loss of sale?

Re: Non Collection

tressygirl — Tue, 02 Jun 2026 07:54:38 GMT

No you cannot charge a fee for non collection there is no such thing.

Cancel the order citing Buyer Requests to Cancel, as they have not picked up their item, and this will fully refund them and your seller performance is not affected.

You cannot know what happened with your buyer, it could be a medical issue.

@rustic-woody

topic Non Collection in Member To Member Support

Non Collection

Re: Non Collection