topic Re: Damaged only just discovered in Member To Member Support

Damaged only just discovered

inversemidas — Mon, 01 Jun 2026 15:12:50 GMT

I bought a dvd box set as a Christmas present for someone.

The case had some damage, but they didn't mind, so we kept it.

We just got to season 5 and discovered a damaged disc. Didn't check every single disc at the time as getting them off the case is awkward.

It's now nearly 7 month since purchase. I tried contacting the seller - no response. I tried to get Ebay on the phone - it's getting harder to get through the bot questions to a person.

Anything I can do? Or is it just too late?

Re: Damaged only just discovered

tobiasd4 — Mon, 01 Jun 2026 15:26:09 GMT

Sorry, ebay MBG is only for 30 days.

Even bank charge back has to done within 120 days.

So looks like unless seller is willing to sort, nothing you can do.

TBH. After 6 months I doubt they would respond.

Re: Damaged only just discovered

**peaseblossom** — Mon, 01 Jun 2026 15:26:24 GMT

Sorry, it's too late. eBay only allow 30 days for claims, payment providers allow 120 days.