topic Re: Offers in Member To Member Support

Offers

jimrk56 — Fri, 29 May 2026 07:40:45 GMT

I have received an offer but it's not allowing me to accept . I understood that that were some issues before, but that was a few weeks ago.

Re: Offers

tressygirl — Fri, 29 May 2026 08:02:28 GMT

Which device or browser are you using?

If the app switch to a laptop / PC with Chrome and trey from there.

It's also worth knowing that, Friday is eBay's maintenance day , when those indoors at eBay HQ Towers CaliforNIA, are tweaking and installing new systems.

It's still very early hours in the morning there, so less disruption for their US customers, but sending things a little awry here in the UK, especially first thing in the morning.

Try again a little later on, or as said, switch devices to a laptop / PC try Chrome , see if it's any better there.

@jimrk56

Re: Offers

jimrk56 — Fri, 29 May 2026 08:30:15 GMT

I'm using a PC with Chrome. I've had the problem since last evening 28/05.

Re: Offers

61stephenuk — Fri, 29 May 2026 10:37:44 GMT

I can't see any live listings or recent sales on this account, did you list on another one?

Re: Offers

jimrk56 — Fri, 29 May 2026 10:44:42 GMT

I have received an offer but it's not allowing me to accept.

Re: Offers

61stephenuk — Fri, 29 May 2026 11:03:30 GMT

What's the item number to check ?

You can message it to me direct or post it here please

Re: Offers

jimrk56 — Fri, 29 May 2026 11:22:14 GMT

Citizen AW1816-89X Mens Watch Eco-Drive Sport 42mm

406837573999

Re: Offers

61stephenuk — Fri, 29 May 2026 12:14:43 GMT

That item has not been listed on this account.

You must have another account as seen below

Sign out of this account and in to the other one and you will be able to manage your offers

Re: Offers

tobiasd4 — Fri, 29 May 2026 12:41:54 GMT

Are you the buyer or seller, not clear from question?

Re: Offers

jimrk56 — Fri, 29 May 2026 14:49:14 GMT

Sorry for the confusion. I'm the buyer.

Re: Offers

jimrk56 — Sat, 30 May 2026 05:26:59 GMT

It's still happening this morning (30/05)

Re: Offers

tressygirl — Sat, 30 May 2026 05:38:40 GMT

Is it just for this one item you are experiencing this, have you had this issue with other offers?

I cannot give you an answer as to why this is happening, but you could send the seller a message asking them if they could change the Buy it Now price to the offer price, and try and buy it through the Buy it Now button.

@jimrk56

Re: Offers

jimrk56 — Sat, 30 May 2026 06:35:14 GMT

I have finally managed to get it sorted. Thanks to you and your colleagues.

Jim

Re: Offers

tressygirl — Sat, 30 May 2026 07:27:49 GMT

Would you be kind enough to come back and tell us how you got this sorted please.

It can help us to help others who may face the same situation.

Thanks.

@jimrk56

Re: Offers

jimrk56 — Sat, 30 May 2026 09:04:14 GMT

I had to load both the Ebay and the Paypal apps onto my phone. Quite a faf.

Jim

Re: Offers

tressygirl — Sat, 30 May 2026 09:07:11 GMT

Ok thank you !

@jimrk56