topic Re: Payments on hold in Member To Member Support

Payments on hold

tjrs74_8 — Thu, 28 May 2026 17:11:13 GMT

Suddenly the bank account and bank card I use are now not suitable and my payments on hold and ebay are basically saying stuff you. Has anyone else had this issue and if so what happened

Re: Payments on hold

john1297576 — Thu, 28 May 2026 17:15:02 GMT

Why are your card and Bank account no longer suitable?

Re: Payments on hold

fargvs — Thu, 28 May 2026 19:22:02 GMT

Suggest a reset to update your account settings using a PC/Laptop and these links >

https://www.ebay.co.uk/help/selling/fees-credits-invoices/setting-changing-automatic-payment-method/...

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

Re: Payments on hold

tjrs74_8 — Fri, 29 May 2026 00:59:14 GMT

I have no idea Sent from my Galaxy

Re: Payments on hold

tressygirl — Fri, 29 May 2026 05:15:34 GMT

You need to contact Customer Services ask them to explain why your bank account is no longer suitable.

Contacting eBay Customer Services it's not easy nowadays to get a live agent , and you do need to speak to an agent not a bot for this.

Some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.

Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.

https://www.ebay.co.uk/help/eua?id=5190

Lines open between 8 a.m. to10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.