topic Re: Simple delivery Label in Member To Member Support

Simple delivery Label

kilomegacycle — Thu, 21 May 2026 21:03:56 GMT

What does this mean?

I sold 7 items . Six completed fine, printed labels easily.

7th one gives me this message.

1) There is no option to print a label.

2) It claims to have sent one by email but I have received nothing.

Where can I find the label it claims to have generated? E-mail has been known to get lost!

Surely there should be a possibility to resend.

Buyer has confirmed that he has payed for delivery, not collecting.

Re: Simple delivery Label

**peaseblossom** — Thu, 21 May 2026 21:08:37 GMT

Go to the item on your orders list, click on the dropdown menu arrow on the right of it and you should see a link to "Get another label".

Re: Simple delivery Label

kilomegacycle — Thu, 21 May 2026 22:28:08 GMT

Thank you for trying to help but what you suggested is exactly what takes me to the screen that says "only one label can be generated for this order" I cannot find it, print it or find the email they claim to have sent.

Re: Simple delivery Label

**peaseblossom** — Thu, 21 May 2026 22:32:39 GMT

You could try contacting ebay about it in the morning. You can ring them or request they ring you by viewing this link on your phone - not on a laptop or PC:
https://www.ebay.co.uk/help/eua?id=5190

Failing that you could buy your own postage but would be paying that yourself.