Collection

ssentifreniart — Wed, 20 May 2026 21:27:25 GMT

Buyer paid but no contact as to pick up. What do I do

Re: Collection

**peaseblossom** — Wed, 20 May 2026 21:46:58 GMT

You could email them and say you need it collected by a certain date. If they don't reply or don't collect by then you can cancel the transaction. Or you can do that right away if you prefer.

Go to the dropdown arrow alongside the item on your orders page > Cancel order > Issue with buyer's delivery address, which is the nearest one to this situation as it's possible they are too far away to collect easily. The refund will be issued in the process.

And put their ID on your blocked bidder list:
https://www.ebay.co.uk/bmgt/BuyerBlock

topic Collection in Member To Member Support

Collection

Re: Collection