https://community.ebay.co.uk/t5/Member-To-Member-Support/damaged-in-transit/m-p/8036413#M355639 <P>If you mean simple delivery, then the buyer opens a case using the reason 'damaged in transit' and ebay deals with it and covers the refund.</P> Wed, 20 May 2026 19:34:41 GMT papso22 2026-05-20T19:34:41Z https://community.ebay.co.uk/t5/Member-To-Member-Support/damaged-in-transit/m-p/8036401#M355634 <P>hello i posted a games console &amp; 2 accompanying games via Special Delivery the buyer recieved it and has notified me of damag to the casing of one of the games ,as my listing showed all items were in mint condition prior to packing &amp; posting,not sure what to do here as we are both in the dark on this situation...there was no insurance added only what ebay provides....cheers</P> Wed, 20 May 2026 18:53:01 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/damaged-in-transit/m-p/8036401#M355634 katmac39 2026-05-20T18:53:01Z https://community.ebay.co.uk/t5/Member-To-Member-Support/damaged-in-transit/m-p/8036413#M355639 <P>If you mean simple delivery, then the buyer opens a case using the reason 'damaged in transit' and ebay deals with it and covers the refund.</P> Wed, 20 May 2026 19:34:41 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/damaged-in-transit/m-p/8036413#M355639 papso22 2026-05-20T19:34:41Z