https://community.ebay.co.uk/t5/Member-To-Member-Support/Don-t-understand-refund-amount/m-p/8034675#M354939 <P>Why do you not look in payments all transactions. That will show why you only have £246.35 as you have obviously had to pay for something else which you have forgotten about.</P> Sat, 16 May 2026 19:19:03 GMT john1297576 2026-05-16T19:19:03Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Don-t-understand-refund-amount/m-p/8034638#M354933 <P>I've had my buyer cancel a purchase for a legit reason, but before confirm it, I am confused by the cancellation details</P><P>&nbsp;</P><P>It says that the purchase price was £287.79 but that my Ebay funds are only £246.35 so I need to top up the rest of the refund from my bank account. How is my available amount less than what the buyer paid? So I'm paying out for my buyer needing to cancel??</P> Sat, 16 May 2026 17:58:45 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Don-t-understand-refund-amount/m-p/8034638#M354933 alpha_signal7 2026-05-16T17:58:45Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Don-t-understand-refund-amount/m-p/8034675#M354939 <P>Why do you not look in payments all transactions. That will show why you only have £246.35 as you have obviously had to pay for something else which you have forgotten about.</P> Sat, 16 May 2026 19:19:03 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Don-t-understand-refund-amount/m-p/8034675#M354939 john1297576 2026-05-16T19:19:03Z