topic Re: incorrect sized boots in Member To Member Support

incorrect sized boots

colin8102 — Fri, 08 May 2026 07:43:01 GMT

Bought a pair of boots advertised as size uk10 but they were us10 ( making them size uk8 ) seller agreed a return . The Post Office has made 3 failed delivery attempts what should I do now

Re: incorrect sized boots

john1297576 — Fri, 08 May 2026 07:50:17 GMT

Did you return through a proper ebay case for Not as described ?

If so ebay should accept attempted delivery and you can escalate the case to ebay.

However if you returned as a private arrangement with seller, then nothing can be done through ebay, and it is down to seller to sort out.

Re: incorrect sized boots

colin8102 — Mon, 11 May 2026 06:59:21 GMT

Seller not accepting parcel from post office therefore I'm not receiving
refund also not replying to my 3 emails ,thanks

Re: incorrect sized boots

jckl1957 — Mon, 11 May 2026 07:16:24 GMT

It is hard to help with so little information.

Did you open a return case through Ebay or was this just an arrangement with the seller.

Even if the seller refuses delivery (or has given you an incorrect address) Ebay will step in to help you through an open case.

So, the crucial information is -

Did you do the return through an Ebay 'I want to return my item' case?