topic Re: Negative Feedback Help Needed! in Member To Member Support

Negative Feedback Help Needed!

hanaim-officals — Sat, 09 May 2026 07:39:30 GMT

Hi, I just sold an item to buyer he gave negative feedback before delivery but I delivered item and buyer kept It I requested buyer to remove feedback but he is not removing but I done my work with honesty now what to do??

Re: Negative Feedback Help Needed!

tressygirl — Sat, 09 May 2026 07:45:33 GMT

I'm afraid there's nothing there that breaks feedback rules for eBay to remove that recent negative.

It's the buyer's opinion that they were disappointed as the item arrived late.

If you can appease the buyer that a courier's delivery times is out of your hands, then they may agree to a feedback revision you can send to them.

Otherwise, the feedback stays, but you did leave a good follow up.

Buyers do read feedback that others have left for a seller, and it does influence their buying from you I doubt very much this one will make much difference to your total negs!

@hanaim-officals

Re: Negative Feedback Help Needed!

hanaim-officals — Sat, 09 May 2026 08:09:11 GMT

@tressygirl

Thank You But I have heard that If you chat with agent then they can remove your negative feedback but I do not want to talk to agent and trying to sort this out in simple way thank you for your advice