topic Re: Collection in person in Member To Member Support

Collection in person

pearson6813 — Wed, 06 May 2026 14:31:16 GMT

I havent had a collection in person purchase since eBay new procedures.

please could someone advise what I do so funds are released please?

Many thanks

Re: Collection in person

*vyolla* — Wed, 06 May 2026 14:33:18 GMT

Once the buyer has paid via eBay checkout they'll receive a collection code (usually via email).

The buyer brings the code when they come to collect and lets you know it, you add it to the order whilst they're still there, they can then take their item.

Re: Collection in person

pearson6813 — Wed, 06 May 2026 15:24:21 GMT

Ah, thank you so much, is that all I need
to do?
Just scan the code?

Re: Collection in person

tressygirl — Wed, 06 May 2026 15:34:39 GMT

@pearson6813 wrote:
Ah, thank you so much, is that all I need
to do?
Just scan the code?

Yes, you can scan the code, or enter the numbers manually opposite where it says collection .

Do not let the item go before receiving this code, and checking it works!

A polite message to the buyer reminding them they must bring this code, otherwise the item cannot be rleased.un

It's your only proof of collection and an earlier release ( unless there are other holds), on your payout.

@pearson6813

Re: Collection in person

pearson6813 — Wed, 06 May 2026 15:59:21 GMT

Brilliant! Thank you so much for your kind help. 🤗

Re: Collection in person

tressygirl — Wed, 06 May 2026 17:19:10 GMT

🤗 You're welcome !

@pearson6813